Fifth Third Bank Follows Three Keys to a
Successful Digital Banking Conversion

To lead a challenging conversion of acquired commercial banking clients to their digital banking platform, Fifth Third Bank sought an experienced conversion partner that shared its goal of elite service delivery. 

Fifth Third Bank chose Harland Clarke to help develop and execute a proactive digital conversion plan that engaged clients along the entire journey, from early outreach and training and implementation to full adoption and utilization, delivering: 

• Quality education and support
• Superior customer experiences
• Higher satisfaction and increased retention 

Three success factors led to 90 percent of our customers ready to roll day one.